Refund Policy

Refund rules should be simple.

This page gives students clear expectations before paying.

Plain English

Simple policy first. Lawyer review later.

This is a proposed MVP refund policy. Final wording should match Stripe setup and legal review.

Current MVP status

If Stripe is not configured, FinishHigh cannot make a real charge. Any checkout setup message means no payment was collected.

Suggested refund window

For the first paid version, a simple policy is recommended: students may request a refund within 7 days of purchase if they are not satisfied.

How to request a refund

Students should email hello@finishhigh.com with the account email, purchase date, and the plan they bought.

What may not be refundable

After the refund window, subscriptions may not be refundable except where required by law or if FinishHigh made a billing mistake.

Official GED costs

FinishHigh does not control GED.com, GED Ready, GED test fees, retake fees, or outside prep programs. Those refunds must follow the outside provider's rules.

Owner action needed

Before charging real customers, connect this policy to Stripe billing, receipt emails, and cancellation support.

Important:

This page is a plain-English operating policy for the MVP. It should be reviewed by a qualified lawyer before large public marketing or real paid subscriptions.